At Devine Fraguance, your satisfaction is our top priority. We’re committed to delivering premium products and exceptional customer service. If you’re not completely satisfied with your purchase, we’re here to help.
30-Day Return Guarantee
We offer a hassle-free 30-day return policy. If for any reason you’re not happy with your order, you can return it within 30 days of receiving it—no questions asked.
To be eligible for a return:
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The item must be in its original condition, unused, and in the original packaging.
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A receipt or proof of purchase is required.
To initiate a return, please contact us at support@devinefraguance.com or through our 24/7 customer support.
Refunds
Once we receive and inspect your returned item, we’ll notify you of the approval or rejection of your refund.
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If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5–10 business days.
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If the return is due to an error on our part (e.g., wrong item sent), we’ll cover the return shipping cost.
Free Shipping – Always
We proudly offer free shipping across the USA on all orders—no minimum required.
24/7 Customer Support
Questions? Concerns? Our support team is available 24/7 to assist you with returns, orders, or anything else you need.